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TERMS AND CONDITIONS

Last Update Date: [26/02/2025]

Welcome to www.bookwale.com (“Website”). These Terms and Conditions (“Terms”) govern your use of our e-commerce platform, which sells new and used books online. By accessing or using our Website, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. OVERVIEW

BookWale (“we,” “us,” or “our”) provides an online marketplace for purchasing new and second-hand books. We facilitate transactions through third-party payment providers and rely on third-party delivery services to fulfill orders.

2. ONLINE STORE TERMS

  • You must be at least 18 years old or have parental consent to use our Website.
  • You agree not to use our products for any illegal or unauthorized purposes.
  • Any violation of these Terms may result in termination of your access to our services.

3. GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone for any reason at any time.
  • Your content (excluding payment information) may be transferred unencrypted over various networks.
  • You may not reproduce, sell, or exploit any part of the Website without our express written permission.

4. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

  • We are not responsible if information on our Website is inaccurate, incomplete, or outdated.
  • We reserve the right to modify content without obligation to update users on changes.

5. MODIFICATIONS TO THE SERVICE AND PRICES

  • Prices for products are subject to change without notice.
  • We reserve the right to modify or discontinue the service without notice at any time.
  • We are not liable for any modification, price change, suspension, or discontinuance of the service.

6. PRODUCTS OR SERVICES

  • Certain products may have limited stock and are subject to return or exchange based on our Return and Refund Policy.
  • We do not guarantee that descriptions, images, or pricing of products are error-free.
  • We reserve the right to discontinue any product at any time.

7. PAYMENT TERMS

  • We use third-party payment service providers to process transactions securely.
  • By making a purchase, you agree to the terms and conditions of the respective third-party payment service.
  • We are not responsible for transaction failures, security breaches, or unauthorized transactions caused by third-party payment providers.

8. SHIPPING AND RETURNS

  • We use third-party delivery services for order fulfillment. Delivery times may vary.
  • We are not responsible for delays or damages caused by shipping carriers.
  • Our Return and Refund Policy applies to eligible returns and refunds.
  • Customers must follow the return procedure outlined in our policy.

9. THIRD-PARTY LINKS

  • Our Website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

10. USER COMMENTS, FEEDBACK, AND SUBMISSIONS

  • Any feedback or submissions sent to us may be used without restriction.
  • We reserve the right to remove any content deemed offensive, unlawful, or violating these Terms.

11. PROHIBITED USES

You are prohibited from using our Website for:

  • Unlawful activities
  • Harassment, abuse, or discrimination
  • Distributing false or misleading information
  • Uploading malicious software or code
  • Spamming or interfering with security features

12. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • We do not guarantee uninterrupted, error-free, or secure use of our services.
  • We are not liable for direct, indirect, or consequential damages arising from the use of our Website or products.

13. INDEMNIFICATION

You agree to indemnify and hold BookWale harmless from any claims, damages, or expenses arising from your violation of these Terms.

14. CHANGES TO TERMS AND CONDITIONS

  • We reserve the right to modify these Terms at any time.
  • Continued use of our Website after changes are posted constitutes acceptance of the revised Terms.

15. Law and Jurisdiction

These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.


All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in (Ahmedabad, Gujarat)

16. CONTACT INFORMATION

For any inquiries about these Terms, please contact us at:
Email: mybookwale@gmail.com
Phone: +91 8347599080
Address: Bookwale,Anand Milan Complex, Opp. Jain Derasar, Navrangpura cross road, Ahmedabad, Gujarat – 380009 India

By using www.bookwale.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.