Your Security is Our Priority

At Bookwale.com, we understand that security is paramount when making online purchases. We assure you that your information is completely protected and that your purchases are safe. Our secure-server software encrypts all your personal information including credit or debit card number, name, and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.

Multiple Payment Options for Your Convenience

We offer various payment methods to enhance your shopping experience:

• Credit/Debit Cards: All major cards accepted (Visa, MasterCard, RuPay)
• UPI: Make instant payments using your preferred UPI app
• PhonePe: Quick and secure transactions through our PhonePe business payment gateway
• Cash on Delivery: Pay when your books are delivered to your doorstep
• Pay Later: Receive your books first and pay at your convenience

Our Secure Payment Process

1. Encrypted Transactions: All payment information is encrypted using industry-standard protocols
2. Secure Payment Gateway: We use PhonePe business payment gateway for seamless and secure transactions
3. No Stored Card Information: We do not store your complete card details on our servers
4. PCI DSS Compliant: Our payment processes comply with Payment Card Industry Data Security Standards

Safety Tips for Secure Transactions

Protect Your Personal Information

• Never share your OTP (One-Time Password) with anyone, including Bookwale customer service
• Always verify that you’re on the official Bookwale.com website before entering payment details
• Create strong, unique passwords for your Bookwale account
• Be cautious of phishing emails or calls asking for your payment information

While Making Payments

• Ensure you’re on a secure connection (look for the padlock icon in your browser)
• Verify the payment amount before confirming any transaction
• Keep your transaction receipts for future reference
• Log out from your account after completing your purchase, especially on shared devices

Report Suspicious Activity

If you notice any suspicious activity related to your Bookwale account or payments, please contact our customer service immediately at mybookwale@gmail.com or call us at [+91-8347599080].

Our Commitment to You

At Bookwale, we continuously update our security measures to protect your data and provide you with a safe shopping environment. Your trust is important to us, and we are committed to maintaining the highest standards of payment security.

For any questions or concerns about our payment security, please feel free to contact us.